Privacy Policy of ProcessCraft Software

Last updated: January 1, 2025

ProcessCraft Software ("we", "our", "us") is committed to protecting your privacy and ensuring transparency in how we collect, use, and share personal data. This Privacy Policy applies to all services and offerings available through our website at procrafsoft.com.

1. Information We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, phone number.
• Professional details: job title, company name, domain usage preferences.
• Technical data: IP address, browser type, operating system, usage logs.

2. How We Use Your Information

Your personal data is used to:

• Provide, maintain, and improve our software solutions.
• Communicate updates, responses to inquiries, and support requests.
• Ensure security and compliance with applicable regulations.

3. Data Sharing and Disclosure

We do not sell or rent personal data to third parties. We may share information with:

• Service providers assisting in website hosting, analytics, and support.
• Authorities if required by law or to protect our rights.

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze site performance, and understand user interactions. You can manage cookie preferences through your browser settings. Disabling cookies may affect functionality.

5. GDPR Compliance

If you are a resident of the European Economic Area, you have specific rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your personal data. To exercise these rights, please contact us using the details below.

6. Data Security

We implement appropriate technical and organizational measures to safeguard personal data against unauthorized access, alteration, or destruction.

7. Your Rights

You may request:

• Access to your data
• Correction of inaccurate information
• Deletion of personal data
• Restriction or objection to processing

8. Contact Us

For questions or requests, please use our contact form, call +41768814406, or write to:

ProcessCraft Software
Bahnhofstrasse 1, 8001 Zurich, Switzerland
Business ID CHE-414.357.783

9. Changes to this Policy

We may update this Privacy Policy. The date at the top of this document will reflect any revisions. Continued use of our services signifies acceptance of the updated policy.